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Fully functional
Take on incoming breakdowns and log them online.
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Live Chat
Allowing for hybrid working, Merlin features a live chat system for staff and engineers.
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Secure Data
Taking advantage of Saas technology and hosted in a secure data centre.
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Easy to Customise
Add your company logo and customise the colors on job sheets and invoices.
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Responsive Design
Perfect for office based staff but flexible enough to be used out of on the road on your phone.
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Always Evolving
Merlin learns from the jobs entered into your system, making the next job faster and easier to create
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Easily communicate with customers.
Merlin sends your customers live info to keep them updated on breakdowns and maintenance work.
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Quickly and easily send off expected time of arrival.
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Send customers engineer arrival times at the press of a button.
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Notify customers when work is completed and send job sheets or supporting documentation.
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Merlin is fast, simple and secure. It's easy to use and keeps evolving.
Martin
Glasgow
We previously used an expensive, slow, hard to operate job system that required engineers carry laptops with them on all jobs. Merlin transformed the way we work and customers love the instant notifications we can send on arrival and on completion of jobs, keeping them informed.
Mark
Essex
We moved from a mainly excel and paper based system to Merlin. Wow. Enabling office staff to create jobs from incoming calls and engineers to update jobs without calling in what a real game changer for our business. Being able to invoice jobs straight after attendance has helped our cash flow and improved our customer experiance tenfold.
Harrison
Oldham
Merlin helps our call centre do what we do best, keep our customers informed throughout the job. As Merlin can link in with service agents and sync job data, it means we have access to live info all without having to make a call. Merlin runs our entire business and nothing comes close in terms of functionality and ease of use. Merlin is magic.
Unlock your repair company
We don't keep our pricing a secret, it's simple and clear. Our starter subscription allows your repair company to switch from paper to a modern system quickly and easily. Our Pro packages takes your business to the next level with an invoicing solution and other customer-facing features.
Our starter subscription allows your repair company to switch from paper to a modern system quickly and easily. Our Pro packages takes your business to the next level with an invoicing solution and other customer-facing features.
Starter
£299/month
- Unlimited Staff
- Unlimited Engineers
- Unlimited Customers
- Engineer Web App
Pro
£419/month
- Integrated Invoicing
- Custom Service Sheets
- Customer Dashboard
- Custom Reporting
Request a demo
Let us show you how Merlin can help level up your repair business.